Contact Us

At FlatTickets, we operate as an independent affiliate partner through the Travelpayouts network. Our platform allows users to search and compare flight and hotel options through trusted third-party providers. We do not issue tickets directly or manage bookings ourselves.

Get in Touch

For general platform support, partnership questions, or website-related inquiries, you may contact us at:
Email: flattickets@gmail.com

For issues related to an existing booking or payment (such as cancellations, refunds, or itinerary changes), please connect directly with the respective airline, agency, or service provider where the purchase was completed. Since bookings are made through third-party partners, they handle:

• Ticket modifications and cancellations
• Refund requests
• Payment or transaction-related support
• Check-in or travel documentation

Information to Include (If Reaching Out to Us)

If your concern is related to a booking searched via our platform, but completed externally, please include the following for better understanding:

• Booking reference or confirmation number (if available)
• Airline or service provider name
• Travel date and destination

Support Hours

Our support team responds to website and affiliate-related inquiries Monday to Saturday during normal business hours. Emails received outside this window will be reviewed the next business day.

Important Reminder

Since we do not process bookings ourselves, any requests regarding refunds, cancellations, or changes must be handled strictly by the airline, hotel, or booking partner through whom the purchase was completed.

Thank you for using FlatTickets.com. We appreciate your trust and strive to provide a smooth comparison and search experience.